1. What cookies are
Cookies are small text files a website saves in your browser. Some are needed for the site to work, such as keeping you signed in. Others help the website owner understand how the site is used. This page explains which cookies The Livewell Syndicate uses on this website, why, and how you control them.
2. How we ask for your permission
When you first visit, we ask whether you are happy for us to use analytics cookies. Until you choose, and if you choose Reject all, we only use the cookies the site needs to work. Accepting and rejecting are equally easy, and the site works the same either way.
Your choice is saved in your browser for 12 months. After that, or if you clear your cookies, we ask again.
3. Cookies the site needs to work
These are always on. Without them you could not sign in to your account or keep it secure, and we could not remember your cookie choice. The law allows these without asking first.
| Name | Set by | What it does | Lasts |
|---|---|---|---|
lws_cookie_consent | Us | Remembers your cookie choice | 12 months |
lws_member_session | Us | Keeps you signed in to your account | 8 hours |
lws_member_mfa | Us | Holds your sign-in while you enter your security code | 5 minutes |
Our staff also use one cookie to sign in to the admin area. It is never set for visitors or members.
| Name | Set by | What it does | Lasts |
|---|---|---|---|
lws_admin_session | Us | Keeps our staff signed in to the admin area | 8 hours |
4. Analytics cookies
These are only set if you switch analytics on. They help us see which pages people find useful, so we can improve the site. We use Google Analytics, provided by Google. We do not send Google the pages inside your account, and we remove anything you type into the site's search from the addresses we send.
| Name | Set by | What it does | Lasts |
|---|---|---|---|
_ga | Tells one visitor from another | 2 years | |
_ga_[ID] | Keeps track of the current visit | 2 years |
With your permission we also keep our own simple count of page visits. It records the page, the website you came from, your country and the type of device. It sets no cookies and does not identify you.
If you switch analytics off later, analytics stops and we remove Google's cookies from your browser.
5. Booking pages
When you open a booking page, our booking calendar loads inside the page. It may set cookies that are needed to complete your booking. It only loads on the booking pages, and only when you open one.
6. Maps and videos
The map on our contact page and any videos in our articles come from Google Maps, YouTube or Vimeo. They only load when you press to show the map or play the video, so nothing is sent to those companies just by visiting a page. Once loaded, they may set their own cookies under their own policies. Videos use the privacy-enhanced versions of YouTube and Vimeo.
7. Changing your mind
You can change your choice at any time from Cookie settings at the bottom of every page, or here:
You can also block or delete cookies in your browser settings. If you block the cookies the site needs to work, you will not be able to sign in to your account. The Information Commissioner's Office has more guidance on cookies.
8. More information
Our privacy policy explains how we look after your personal information. If you have a question about cookies, please contact us.